At RMA, every client receives stemline services.

Appointment Scheduling.

Appointment scheduling involves managing patient appointments efficiently, ensuring timely reminders and reducing no-shows. It streamlines the booking process, enhancing patient satisfaction and clinic productivity.

Patient Registration.

Patient registration involves collecting and entering patient information accurately, streamlining the intake process. It ensures efficient data management and a smooth start to the patient's healthcare experience..

Medical Records Management.

Medical records management involves updating and maintaining electronic health records (EHR), ensuring accurate and secure patient data. It enhances data accessibility and improves overall healthcare efficiency.

Billing and Coding.

Billing and coding involve processing insurance claims and managing medical billing accurately. This ensures timely payments and reduces errors, enhancing financial efficiency in healthcare operations..

Prescription Management.

Prescription management involves handling prescription refills and coordinating with pharmacies. This ensures patients receive their medications promptly and accurately, improving medication adherence and health outcomes.

Patient Communication.

Patient communication involves responding to patient inquiries via phone, email, or chat. It ensures timely and effective interaction, enhancing patient satisfaction and engagement in their care.

Telemedicine Support.

Telemedicine support facilitates remote consultations between patients and healthcare providers, enhancing accessibility and convenience in healthcare delivery.

Follow-up Care.

Telemedicine support facilitates virtual consultations between patients and healthcare providers. It ensures access to care from remote locations, improving patient convenience and expanding healthcare reach.

Administrative Support.

Administrative support includes assisting with paperwork, reports, and other clerical tasks. It ensures smooth clinic operations, freeing up healthcare providers to focus on patient care.

Our clients say...

"RMA's virtual medical assistant has been a game-changer for patient engagement in my clinic. The platform is intuitive, and patients find it easy to use for scheduling appointments and accessing their medical records. The 24/7 availability of the virtual assistant has improved our patient satisfaction scores as they can get their questions answered even outside office hours. The support team at RMA is also very responsive and helpful."

Dr. Sarah Thompson, General Practitioner

Frequently Asked Questions

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Find out more

What is a virtual medical assistant (VMA)?

A virtual medical assistant is a digital platform or software designed to assist healthcare professionals with administrative tasks, scheduling, patient communication, and other non-clinical duties remotely.

How does a virtual medical assistant work?

VMAs utilize artificial intelligence and natural language processing to automate various tasks such as appointment scheduling, patient reminders, prescription refills, and basic patient inquiries via text or voice commands.

What tasks can a virtual medical assistant perform?

Virtual medical assistants can handle appointment scheduling, patient reminders, prescription refills, medical record management, billing inquiries, and basic patient education.

Is a virtual medical assistant secure and HIPAA-compliant?

Yes, reputable RMA virtual medical assistant platforms prioritize security and comply with HIPAA regulations to ensure patient data confidentiality and privacy.

Can a virtual medical assistant replace human medical staff?

VMAs are designed to complement human medical staff by handling routine administrative tasks, allowing healthcare professionals to focus more on patient care and complex medical issues.

Save Time & Money With Your Own VMA

At RMA, every client receives stemline services.

Appointment Scheduling.

Appointment scheduling involves managing patient appointments efficiently, ensuring timely reminders and reducing no-shows. It streamlines the booking process, enhancing patient satisfaction and clinic productivity.

Patient Registration.

Patient registration involves collecting and entering patient information accurately, streamlining the intake process. It ensures efficient data management and a smooth start to the patient's healthcare experience..

Medical Records Management.

Medical records management involves updating and maintaining electronic health records (EHR), ensuring accurate and secure patient data. It enhances data accessibility and improves overall healthcare efficiency.

Billing and Coding.

Billing and coding involve processing insurance claims and managing medical billing accurately. This ensures timely payments and reduces errors, enhancing financial efficiency in healthcare operations..

Prescription Management.

Prescription management involves handling prescription refills and coordinating with pharmacies. This ensures patients receive their medications promptly and accurately, improving medication adherence and health outcomes.

Patient Communication.

Patient communication involves responding to patient inquiries via phone, email, or chat. It ensures timely and effective interaction, enhancing patient satisfaction and engagement in their care.

Telemedicine Support.

Telemedicine support facilitates remote consultations between patients and healthcare providers, enhancing accessibility and convenience in healthcare delivery.

Follow-up Care.

Telemedicine support facilitates virtual consultations between patients and healthcare providers. It ensures access to care from remote locations, improving patient convenience and expanding healthcare reach.

Administrative Support.

Administrative support includes assisting with paperwork, reports, and other clerical tasks. It ensures smooth clinic operations, freeing up healthcare providers to focus on patient care.

RMA has over 20 VA professionals on staff.

With Remote Medical Assistant, you can expect:

Appointment Scheduling

Patient Registration

Medical Records Management

Billing and Coding

Prescription Management

Patient Communication

Telemedicine Support

Follow-up Care

Administrative Support