Remote Medical Assistant LLC Privacy Policy

Remote Medical Assistant LLC Company is committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website or services. By accessing or using our services, you agree to the terms described in this Privacy Policy. If you do not agree, please refrain from using our website or services.

1. Scope of This Privacy Policy

This Privacy Policy applies to all information collected through our website, applications, communication platforms, and services offered by Remote Medical Assistant LLC. It covers customers, job applicants, and any other individuals interacting with us.

2. Information We Collect

We collect information necessary to provide our services effectively and efficiently. This includes, but is not limited to:

Please note that this Privacy Policy does not address the customer portal accessible through the“PrismHR Login” feature on the Website, which is governed by a separate privacy policy.

A. Personal Identifiable Information (PII):
Name, address, email address, phone number, and similar contact details.
Employment-related information, such as resumes, job titles, or references (for applicants).

B. Financial Information:
Payment details, billing addresses, and transaction data for processing payments and maintaining records.

C. Technical Information:
Device details, IP address, browser type, and interaction logs for troubleshooting and service enhancement.

D. Communication Data:
Information exchanged during inquiries, service requests, or correspondence with our customer support team.

3. How We Use Your Information

We use the collected information to:

Provide, operate, and improve our services.
Communicate with you regarding appointments, billing, or updates.
Process job applications, onboard new employees, and maintain HR compliance.
Ensure legal and regulatory compliance.

4. SMS Consent and Communication

We may use your phone number to send SMS notifications for essential updates. By providing your number, you consent to receiving the following types of SMS communications:

A. Types of Communications:
For Customers/Guests: Updates on appointments, service schedules, order confirmations, or delivery notifications.
For Job Applicants: Notifications regarding application status, interview details, onboarding instructions, or other employment-related updates.

B. Consent Details:
SMS information collected will not be shared with third parties or affiliates for marketing purposes.
By opting in, you agree to the terms outlined in this policy.

C. Standard Messaging Disclosures:
Messaging frequency may vary depending on your interaction with our services.
Standard messaging and data rates may apply.
To stop receiving SMS, text “STOP” at any time. For assistance, text “HELP” or contact us via our [Privacy Policy] or [Terms of Use].

5. Sharing of Information

We respect your privacy and ensure that your data is shared only as necessary:

With Service Providers: To support service delivery, such as payment processors or IT support providers.
Legal Obligations: To comply with laws, regulations, or legal processes.
Business Operations: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business transaction.

6. Data Security

We employ robust technical, administrative, and physical measures to protect your personal information. This includes:

Encrypted data transmission and storage.
Regular security assessments and monitoring.
Restricted access to personal information on a need-to-know basis.

WWhile we strive to ensure the security of your information, no system is completely secure. We encourage you to take precautions, such as keeping your account credentials confidential.

7. Your Rights and Choices

We respect your rights regarding your personal data. You can:

Request access to the information we hold about you.
Request corrections or updates to inaccurate or outdated information.
Request deletion of your personal data, subject to legal or contractual obligations.
Opt out of SMS communications by texting “STOP.”

For inquiries or requests, please contact us at (339) 200-9085.

8. Retention of Information

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Once data is no longer needed, it is securely deleted or anonymized.

9. Third-Party Links

Our website may include links to third-party websites or services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Policy for Minors

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us, and we will take appropriate steps to delete the information.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page, and significant changes will be communicated to you directly where required.